Some Barez services are recurring subscriptions (CV Review, ATS Optimize, Barez Community). This page explains how automatic charges work, when you can cancel, and when you're entitled to a refund.
1. Automatic renewal
- When you subscribe, you authorize Barez to charge your card automatically for the same amount each cycle (monthly or yearly depending on the plan).
- The charge happens on the "Next renewal" date shown on the My subscriptionspage.
- The price you subscribed at stays fixed unless we notify you of a change at least 30 days before renewal.
2. Cancellation
- You can cancel your subscription anytime from your dashboard — one click, no need to contact anyone.
- Cancellation stops the next renewal — you keep using the service until the end of the current paid period.
- You can reactivate the subscription during the paid period using the same button (before the period ends).
3. Refunds
- Recurring subscriptions are not partially refundable — cancelling mid-month does not refund a portion of the amount.
- If your card was charged by mistake (e.g., a duplicate charge or one after a confirmed cancellation), contact us within 7 days and we'll refund the full amount.
- If your account is frozen due to an issue on our end (lasting more than 48 hours), you're entitled to a full refund for that period.
4. Failed charges
- If the automatic charge fails (insufficient funds, expired card, etc.), we retry within 3 days.
- After 3 failed attempts, the subscription enters "past due" and access is suspended until you update your payment method.
- After 14 days past due, the subscription is automatically cancelled.
5. Plan changes
Upgrading or downgrading to another plan happens from the pricing page. Upgrades apply immediately with prorated difference; downgrades apply at the start of the next period.
6. Contact us
Any question about your subscription or a refund request, reach us via the contact form or WhatsApp — we reply within 24 hours.
Last updated: 2026-04-26 · This policy is part of the Terms & Conditions.